Privacy Statement

This privacy statement was last modified on 01-06-2018.

Sensitive data and or personal data are processed through the HeBlad website. HeBlad places a great value on careful handling of personal data and considers this of great importance. Personal data are carefully processed and secured by us. In our processing we adhere to the requirements of the Data Protection Regulation (GDPR). This means, among other reasons:

• clearly stated for which purposes HeBlad personal data is processed. This is done through this privacy statement;

• the collection of personal data is limited to only the data necessary for the purposes for which it is processed;
• HeBlad requests explicit permission to process your personal data in cases where your consent is required;
• HeBlad does not provide your information to third parties, unless it is necessary for delivering the requested service or when HeBlad is legally required to do so;
• HeBlad takes appropriate security measures to protect your personal data and HeBlad also requests third parties working on behalf of HeBlad to act accordingly;
• your right to provide, correct or delete your personal data on your request, is respected.

 
In This privacy and cookie statement we explain what personal data we collect and use for what purposes, and how we make use of cookies. We recommend that you read this statement carefully.
 

Use of personal data

 
When you visit our website, create an account, fill in the contact page, or through other functions of our website, you leave certain personal data with us. You may also have provided us with data by telephone. We only collect, store and use personal data given to us by you directly or data provided by you which is clearly identified to be processed.
 
We use the following information:

• Name, address, place;
• Telephone number;
• e-mail address;
• Other contact details;
• Login details;
• Payment details;
• IP address;
• CC and VAT number;
• Other information you provided to us.

 
 
We use the information for the following purposes:
 

• Granting access to our websites;
• Making use of functionalities on our website;
• Offering our services and possibilities;
• For making contact if requested;
• Recording telephone contact;
• Gaining insight into the use of our website;
• Improving and evaluating our website and services;
• Granting access to applications of HeBlad;
• Delivery of our products;

 

Security of personal data

 
We take appropriate technical and organizational security measures to restrict misuse of, and unauthorized access to, your personal information. We use strict safety procedures and access control. HeBlad also uses secure connections (SSL), which is used to shield all information between you and the website.
 

Retaining period

We do not keep the information provided any longer than is necessary to achieve the purposes set out in this privacy and cookie statement. We apply a retaining period of 10 years from the date of the invoice, depending on the data and documents. This retaining period is equivalent to our warranty period. We still store data from quotations 1 year after the quotation date.
 

Confidentiality & disclosure to third parties

We will deal with your personal data confidentially. We do not disclose the personal data that we collect through our website to third parties for the direct marketing purposes of these parties. Furthermore, we will not disclose the information you provided us with, to other parties, unless this is necessary in the context of the implementation of the agreement, or we may or must do so on the basis of the law. We use the software packages from Google and Mailchimp email marketing.
 

Cookies

We use cookies on the HeBlad website. Cookies are also placed by third parties who are engaged by HeBlad. It is free to disable cookies using the browser. You can use the help function of your browser to find out where you can disable cookies. Please note that it is possible that our website will not work optimally.

Functional cookies

Functional cookies ensure that our web shop is functioning properly. Think of the function of the shopping basket and checkout.

Analytic Cookies

With analytical cookies we collect, using third parties, statistics on the use of our web shop. By measuring website usage we can continue to improve the performance of our web shop for the benefit of our customers.

Third-party Cookies

Our website uses cookies from/for the following Parties:

Google

Through our website, cookies are placed and read out from Google, as part of Google Analytics. We use these services to keep track of and report on how our visitors use the website and how our visitors get on to our website via the Google search engine.
 
We have made different arrangements with Google to protect your personal information, so:

• We have Google Analytics privacy-friendly set up;
• We have signed an agreement with Google;
• The last digits of your IP address are masked.

 
Youtube/Vimeo from Google

Through our website, cookies are placed and read from YouTube and Vimeo as soon as an embedded video is viewed.
We do not have any influence on the use of the data by Google and/or third parties. Read the Google privacy statement (which may change regularly) in order to know what they are doing with your (personal) data that they process through these cookies. The information that Google collects through our website is transferred to and stored by Google on servers in the United States. Google proposes to adhere to multiple frameworks of self-regulation, including the EU-US Privacy Shield framework. Visit the Privacy Shield website for more information on the EU-US Privacy Shield Program and to view Google's certification.
Third party websites
 
The privacy and cookie statement does not apply to third party websites that are linked to our website by means of links. Therefore, we cannot guarantee that these websites deal with your personal data in a reliable or secure manner. We recommend that you read the privacy statement of the third-party websites before you visit these websites, or as you fill in personal information, for more information about how they handle your data.
 

Your rights in respect of your personal data

When you have provided us with personal data, you have the right to gain insight and correction, deletion or in case of objection, limitation or relocation of your data. You can submit this request by contacting us via our contact page or by telephone via + 31 497 36 08 08. In order to prevent misuse, we can ask you to identify yourself appropriately. In many cases you can also view or change your data if you are logged in using HeBlad.
 

Changes to this privacy and cookie statement

HeBlad may change this privacy and cookie statement from time to time. Changes will be published on this website. It is therefore advisable to consult this privacy and cookie statement regularly, so that you are aware of these changes.
Contact details
 If you wish to contact HeBlad in response to this privacy statement, you may use the contact details below.
By phone: + 31 497 36 08 08
By mail: Raambrug 9a, 5531 AG Bladel (The Netherlands)
By e-mail: info@heblad.nl
 

Authority for personal data

Of course, HeBlad will gladly assist you if you have any complaints about the processing of your personal data. If, nevertheless, you do not come to a satisfying solution with HeBlad, you have the right, under the privacy laws, to lodge a complaint with the European Data Protection Supervisor and the Data Protection Authority. You can contact the Authority for Personal Data.